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Replacement Dongle for Pro Version (Read 247 times)
12. Apr 2019 at 18:48

veysma   Offline
Forum Newbie

Posts: 1
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I currently have Signgo Pro and of course my dongle has decided to break at the most inconvenient time. I usually order my replacements from Master Wearhouse but it looks like they no longer offer them. I've been using signgo for about 10 years now and Im not looking to switch over to something else any time soon. I normally break at least one dongle a year, I wish they had a better way of handling the software licenses then these flimsy USB's, its getting expensive. Anyone know where I can get a replacement?
 
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Reply #1 - 06. Sep 2019 at 02:19

Michael_J   Offline
Junior Member
Long Island, NY

Posts: 14
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I have the same problem! Also the other issue, is that I can not open my signgo files to transfer them if I would like.  I’ve been using a friend plotter with his software, and recreating everything that I need to cut.  Would like to just go back to using my Signgo that I too bought Desay in Canada, some time ago. Sad
 
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Reply #2 - 03. Oct 2019 at 08:30

Kevin Wallace   Offline
Global Moderator
SignGo Support

Posts: 793
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Please contact support@signgo.com. They can help you with a replacement dongle. You will need to return the faulty/damaged dongle to them and pay a fee (way less than buying the software again) to get the replacement.

In the meantime you can download and install the trial version from www.signgo.com. it's fully functional and free to use for 30 days.
 
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