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Cutter will not respond from USB to either serial (Read 1430 times)
25. May 2018 at 21:08

MGF   Offline
Forum Newbie

Posts: 1
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I have an old Desay XY 300p and would like to get working again. I am using a laptop and have purchased three USB to serial, and parallel cables. The USB to serial have output and is recognized on COM 5 but the cutter will not respond. The cutter works fine with the built in test cycles. Can anyone help? 
Thanks
 
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Reply #1 - 04. Jun 2018 at 17:41

Kevin Wallace   Offline
Global Moderator
SignGo Support

Posts: 796
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Hi

If you are running on a version of Windows later than XP you may have issues. The USB port on the cutter is not compatible. You can get around this by buying a USB to serial adaptor and use the serial port on the cutter. You will also need the original serial cable supplied with the cutter.
 
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